Contact centers have seen remarkable improvements in complaint resolution times, with 90% reporting better results through conversational AI. This technology, while classified as weak AI that focuses on narrow tasks, has gained significant traction. The numbers tell an impressive story – businesses saved 2.5 billion customer service hours in 2023. Gartner’s prediction adds another dimension: contact center agent…
Month: July 2025
12 Best AI Job Search Tools That Got Me 5 Job Offers in 2025
AI job search tools have reshaped my approach to finding new opportunities. The job market remains fiercely competitive. The number of long-term unemployed Americans has jumped by more than 50% since late 2022. These tools aren’t just helpful – they’re necessary. My job search completely changed after I started using AI. The results were dramatic: from…